J. was so cool! I talked to him at Brooks Sports yesterday about my running shoes order. It was one of those things that just has to be cleared up. When I ordered my shoes I clicked submit and it said "You're order has not been processed please correct the indicated field." I made the correction and clicked submit again...and it didn't go through until the fourth time. Yeah! Got my shoes ordered. Then I checked my email and had a notice from the bank that my account was overdrawn! I was like What the.....? So when I called to talk to a Brooks rep J. answered the phone. We discussed how the process works and how soon the extra charges would go away and my account would be squared away. He also told me I should get my shoes by Thursday (tomorrow)! I said, "Yeah, that's just in time for my long run!" And then we started talking about running. He is training for his first half marathon too! It was like an instant camaraderie...and it centered around run...